AVP Customer Success (Core Team Member)

Key Responsibilities: To hire, build, train and manage a team of customer success managers To allocate or distribute company accounts amongst customer success managers To act as a customer success manager for key accounts at least in the early stages To build relationship with stakeholders for key accounts To design and improve the processes for the customer success managers to follow To design a framework to get information from the ground and use this key info to improve processes To play the…

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