Quality Team Lead

Eclerx Services Limited, Mumbai, Maharashtra

Location

Chandigarh, India

Salary

Not Disclosed

Type

Full-time

Posted 09 Jan, 2026 Apply For This Job

Job Description

Partner Listing

We are looking for an experienced Quality Team Lead to join our international BPO team in Mohali. Location: Mohali Working Days: Monday–Friday (Saturday–Sunday fixed off) Shifts: Flexible to work in any shift (24×5) Domain: International Voice/Non-Voice Process Responsibilities: Lead and manage Quality Analysts Monitor audits & ensure quality compliance Drive RCA, calibrations & quality improvement plans Support operations with consistent performance insights Handle client interactions and…

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