Enabling Areas - IT Operations - Information Technology 1

Responsibility Managing IT Infrastructure Operations of local site as well as remote site Responsible for maintaining the quality standards for service deliveries, Meeting committed SLA on all tickets logged for/by the users, analysis of the location data, ensuring high CSAT. Managing resources to ensure effective usage. Demonstrate ability to effectively communicate technical issues to clients whether internal or external Responsible to take improvement initiatives by proposing solution. Resol…

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