Quality Assurance Manager

We’re Hiring || Manager – Quality || International E-Commerce Process Location: Kolkata Working Days: 5 Days a Week Shift: North America Shift Key Responsibilities: Lead the Quality function for the International E-Commerce vertical Drive quality frameworks, audits, calibrations, and governance Analyze performance data to identify improvement areas and implement action plans Partner with Operations & Training teams to improve CSAT, FCR, and KPIs Conduct RCA (Root Cause Analysis) and implement c…

This job is sourced from our partner network. You are applying through the Job Direction portal.