Data entry

Overseeing the customer service process. · Resolving customer complaints brought to your attention. · Handling customer concerns and complaints in a timely manner. · Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary…

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