Senior Service Delivery Manager

Role - Senior Service Delivery Manager Exp - 8 to 12 years Location- Pune Work model - 5 days work from office. Domain - Payment's domain mandatory Key Skills - Incident Management, Change Management, Escalation Management, SLA, KPI, ITIL, Risk Management, Service Delivery Management, Client/Stakeholder Management Budget - 18 LPA JOB MISSION As part of Payment Services, the individual will own end-to-end service delivery for assigned clients, ensuring operational stability, SLA compliance, cust…

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