Customer Success Executive-Kannada Mandatory

Key Responsibilities -Manage customer conversations across the entire journey—from design handover to project completion and handover—ensuring seamless experiences that maintain high CSAT and NPS scores. -Act as the primary point of contact for customers, proactively addressing queries, resolving issues, and gathering feedback to uphold satisfaction metrics. -Manage escalations and tickets from both customers (external) and internal teams, prioritizing and resolving them efficiently. -Coordinat…

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