Associate-MIS,Customer Service

Job Requirements Job Title: Associate-MIS,Customer Service Department/Function: Customer Experience Job Purpose As an Associate – MIS, Customer Service at IDFC First Bank, you’ll be at the core of our Customer Experience (CX) Analytics team, managing workforce planning and optimization across multiple service channels. Based in Mumbai/Navi Mumbai, this role is ideal for someone who enjoys working with data, forecasting demand, and driving operational efficiency through smart analytics and autom…

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